Communicate... And Empathize

One of the subject at the uni I remembered most is communication management. Then, I never thought communication is that important, so people have to extra learnt it as a special subject. We are used to take communciation as it is, take it for granted in our live, just like breathing.

But during the lesson, I realized, that communication really is important. And there is many things you can and must learn to make and have better communication with people around us. There are points, there are even rules to communicate.

One of the most important is the four-sides-models or the four-ears-models. According to this model every message has four facets though not the same emphasis might be put on each. The four sides of the message are fact, self-revealing, relationship, and appeal.
The communication square describes that every communication has a content and a relationship aspect, and that every information contains something about the matter, the sender and the receiver.

If you want to know more here is the link where you can read the detailed information.

The point is, often we have argumentation or even fight with people because of some missunderstanding. That is why we shoul not only use our physical ears to communicate, but also the four-ears-models above.

One more thing that every person also should have in any relationship, is empathy. If we are able to put ourselves in other person's situation, there will be more respect to each other.